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Service & Support



Service and support play the most important role in our company philosophy. Our main goal is a fully satisfied user of spectrometer and therefore we provide reliable service and extensive application support.

Service

  ·   Trained service engineers with validation certification 
  ·   Quick responses.
  ·   Online/telephone support to solve minor issues.
  ·   Service of old systems.
  ·   Close cooperation wtih manufacturer in Germany.

Service for Slovenia and Croatia

Klemen Žumer
klemen.zumer@optikinstruments.si
+386 31 807 764

Service for Czechia and Slovakia

ing. Tomáš Podrabský
servis@brukeroptics.cz
+420 606 923 524

 

Application support

  ·   Free consulting services - recommendations of suitable device and accessories for the application
  ·   Telephone consultations
  ·   Expertise and assistance in creation of work procedures
  ·   Assistance with interpretation of results
  ·   Possibility of individual remote-trainings or trainings in your workplace

Aplication support for Slovenia and Croatia:

Urban Novak, Ph.D.
urban.novak@optikinstruments.si 
+ 386 41 520 219

Aplication support for Czechia and Slovakia:

ing. David Matoušek
david.matousek@brukeroptics.cz
+420 607 177 455